Welcome to Planet!

All Systems Operational

About This Site

Welcome to Planet’s status page.

The page provides you with real-time status updates on scheduled maintenance work and on any incidents.

You can also subscribe to this page. To do so, please reach out to your Account Manager, so you can get email notifications whenever we create, update or resolve an incident.

Planet Host System - Switch Services (PSW) Operational
Planet Switch - South America Operational
Planet Switch - Hong Kong Operational
Planet Switch - Asia Pacific Operational
Planet Switch - UAE, India, and the Middle East Operational
Planet Switch - Europe Operational
Planet Switch - USA and Canada Operational
Planet Switch - Reddot Operational
Planet Switch - Brasil Operational
Planet Switch - All regions Operational
Planet Card Present Gateway Operational
Payment Gateway DCC Operational
Payment Gateway - Authorization Platform Operational
Payment Gateway Tokenisation Operational
Payment Gateway Integra Front-End Operational
Payment Gateway Terminal Management System Operational
Hospitality Clusters Operational
Parking Clusters Operational
Retail Clusters Operational
QSR Clusters Operational
Cluster 000048 Operational
Cluster 000050 Operational
Cluster 000051 Operational
Cluster 000052 Operational
Cluster 000053 Operational
Cluster 000054 Operational
Cluster 000055 Operational
Cluster 000056 Operational
Cluster 000057 Operational
Cluster 000058 Operational
Cluster 000059 Operational
Cluster 000060 Operational
Cluster 000061 Operational
Cluster 000062 Operational
Cluster 000063 Operational
Cluster 000064 Operational
Cluster 000065 Operational
Cluster 000066 Operational
Cluster 000067 Operational
Cluster 000069 Operational
Cluster 000072 Operational
Cluster 000073 Operational
Cluster 000074 Operational
Cluster 000075 Operational
Cluster 000077 Operational
Cluster 000078 Operational
Cluster 000079 Operational
Cluster 000080 Operational
Cluster 000081 Operational
Cluster 000082 Operational
Cluster 000083 Operational
Cluster 000084 Operational
Cluster 000085 Operational
Cluster 000086 Operational
Cluster 000087 Operational
Cluster 000088 Operational
Cluster 000089 Operational
Cluster 000090 Operational
Cluster 000091 Operational
Cluster 000092 Operational
Cluster 000093 Operational
Cluster 200163 Operational
Cluster 200164 Operational
Cluster 274902 Operational
Cluster 300009 Operational
Cluster 300019 Operational
Cluster 600001 Operational
Cluster 900067 Operational
Cluster 900069 Operational
Cluster 900070 Operational
Cluster 900073 Operational
Cluster 900075 Operational
Cluster 900076 Operational
Cluster 900077 Operational
Cluster 900078 Operational
Cluster 900393 Operational
Cluster 900394 Operational
Planet Card Present Gateway - All Regions Operational
Planet Card Present Gateway Operational
Planet eCommerce Gateway Operational
Payment Gateway Web2Pay General Operational
Payment Gateway Web2Pay US Operational
Payment Gateway Web2Pay WB Operational
API Operational
Pay by link - iLink Operational
Virtual Terminal Operational
Card Stream Operational
PAY.ON Operational
3D Secure (3DS) Operational
Planet Reporting Portal Operational
Portal - 3C Portal Operational
Merchant Accounting System - MAS Portal - MWEB Operational
Merchant Accounting System - MAS Portal - PWEB FIFP Operational
Planet Tax Free Solutions Operational
Planet Tax Free - Europe Operational
Planet Tax Free Platform PI Operational
Planet Tax Free – Middle East Operational
Planet Tax Free Platform PII Operational
Planet Tax Free Platform POL Operational
Planet Tax Free Platform PAOL Operational
Planet Tax Free Platform Mobility Operational
PI CHN Operational
PT Operational
PT Pax Operational
Standalone Web Operational
Standalone Pax Operational
Tax Free Tokenization – TPP Operational
Property Management Systems (PMS) Operational
Hotsoft PMS - Hosted Environment Operational
Booking Engine Operational
Gift Card Manager Operational
Web Booking Engine (WBE) Operational
Settlement Process Operational
Delivery of Cutoff files Operational
Delivery of Reconciliation Reports Operational
Delivery of transactions data Operational
Delivery of PIF Files - FIFP Operational
Delivery of Reconciliation Reports - PWEB FIFP Operational
Delivery Of transaction Data Pos Logs & Auth Logs - FIFP Operational
Tax Refund and Validation Operational
PABLO Operational
OTELLO Operational
Czech Digital Validation Operational
ETaxFreeGetStampData (CIVA) Operational
DIVA Operational
PR - Planet Refund Operational
Refund Kiosks Operational
Printemps Operational
AX Operational
Poland - PUESC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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