Maintenance Notification | PSM-331734 | Web2Pay - PCI Compliance Remediation | 01 July 2025 | 04:00 CEST

Scheduled Maintenance Report for weareplanet

Completed

The scheduled maintenance has been completed.
Posted Jul 01, 2025 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2025 - 02:00 UTC

Scheduled

MAINTENANCE DETAILS

Maintenance Start: Tuesday, 1 July 2025 | CEST 04:00
Maintenance End: Tuesday, 1 July 2025 | CEST 07:00

Dear Valued Customer,

We wish to inform you that the Planet team will perform release maintenance on our Online eCommerce Gateway on 1st July 2025.

Maintenance Reference: PSM-331734

Duration: 3 hours

Regions Impacted:
Europe

Maintenance Type:
PCI Compliance Remediation - Standard release maintenance

Systems Impacted:
Planet Online eCommerce Payment Gateway (Web2Pay, iPage, PayByLink)

Downtime and Impact:
There is no expected downtime as this is a rolling online maintenance.

Rollback Plan:
The new version has been successfully tested in Planet staging environment. Nevertheless, should any situation develop for this production deployment, the team would roll back to the current version to ensure the safety and stability of our platform.

Kind Regards,
Your Planet Team
Posted Jun 24, 2025 - 16:15 UTC
This scheduled maintenance affected: Planet eCommerce Gateway (Payment Gateway Web2Pay General).