Transaction processing has returned to normal for transactions acquired via Atos Worldline UK. Our teams will continue to monitor for stability.
Posted Oct 20, 2026 - 15:39 UTC
Update
Investigation remains ongoing, with our teams continuing to work towards restoring normal transaction processing.
Posted Oct 20, 2026 - 15:24 UTC
Update
Investigation remains ongoing, and our teams continue to work with the relevant parties to understand the increased transaction rejections.
Posted Oct 20, 2026 - 14:26 UTC
Update
Our teams are continuing to investigate the increased transaction rejections affecting transactions acquired via Atos Worldline UK. We remain engaged with the relevant parties and will provide further updates as more information becomes available.
Posted Oct 20, 2026 - 13:26 UTC
Investigating
We are currently investigating increased transaction rejections affecting transactions acquired via Atos Worldline UK.
Our teams are actively working with the relevant parties to determine the cause and restore normal transaction processing.
Posted Oct 20, 2026 - 12:28 UTC
This incident affected: Planet Gateway - Card Present (Cluster 000084).