Maintenance Notification | CHANGE-936 | Planet Gateways Network Maintenance | The Americas

Scheduled for Nov 17, 04:00 - 08:00 UTC

Scheduled

Maintenance Reference:
CHANGE-936

Service:
Planet Gateways (Card-Present & eCommerce) - The Americas

Maintenance Type:
Network Maintenance

Downtime and Impact:
We will be performing planned maintenance on network infrastructure supporting Planet Gateways in the Americas region. This work is carried out online and no customer impact is expected.

Rollback Plan:
In the unlikely event that issues are encountered during the maintenance and cannot be promptly resolved, a rollback plan is in place to ensure the continued stability and integrity of the platform.

Posted Nov 10, 2026 - 17:27 UTC

This scheduled maintenance affects: Planet Gateway - Card Present (Planet Card Present Gateway - The Americas) and Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay US).