PSM-640268 Transaction Disruptions | Non-Planet Acquiring - Elavon US

Incident Report for weareplanet

Update

Investigation is ongoing, and our teams are working with the third-party acquirer to resolve the issue.

Posted Oct 08, 2026 - 15:08 UTC

Investigating

We are currently investigating transaction disruptions affecting payments routed to the third-party acquirer Elavon US. Our teams are engaging with the relevant provider and working to understand the issue.

Posted Oct 08, 2026 - 13:00 UTC

This incident affects: Third-Party Services (Third-Party Acquirers / Payment Processors).