Emergency Maintenance | PSM-432160 | Planet Gateways - Network Maintenance | 22 October 2025 | 09:30 CEST

Scheduled Maintenance Report for weareplanet

Completed

The scheduled maintenance has been completed.
Posted Oct 22, 2025 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 22, 2025 - 07:30 UTC

Scheduled

Dear Valued Customer,

We wish to inform you that the Planet team will be performing emergency network maintenance on Wednesday, 22 October 2025.

Maintenance Start: Wednesday, 22 October 2025 | 09:30 CEST
Maintenance End: Wednesday, 22 October 2025 | 12:00 CEST

Maintenance Reference: PSM-432160

Duration: 2 Hours 30 Minutes

Regions Impacted:
Europe

Maintenance Type:
Network Maintenance

Systems Impacted:
Planet Gateways Card-Present & eCommerce

Downtime and Impact:
There may be brief disruptions during the window as the maintenance is carried out.

Rollback Plan:
The new version has been successfully tested in Planet staging environment. Nevertheless, should any situation develop for this production deployment, the team would roll back to the current version to ensure the safety and stability of our platform.

Kind Regards,
Your Planet Team
Posted Oct 21, 2025 - 17:29 UTC
This scheduled maintenance affected: Planet Authorization System - Switch Services (PSW) (Planet Switch - All regions).