Start Time: Thursday, 29 October 2026 at 02:00 CET End Time: Thursday, 29 October 2026 at 05:00 CET
Downtime and Impact: No significant impact is expected. Services are expected to remain available throughout the maintenance window, aside from brief network transitions that may cause momentary interruptions of a few seconds.
All necessary precautions will be taken to ensure a smooth and efficient transition while minimising any potential impact. Planet's Infrastructure, Application Operations and Incident Management teams will actively monitor the maintenance throughout and validate service availability following each network transition.
Rollback Plan: In the unlikely event that we encounter any issues during the maintenance process, we have a rollback plan in place to ensure our platform's safety and stability.
Posted Oct 22, 2026 - 09:04 UTC
This scheduled maintenance affects: Planet Tax-Free Issuing Solutions (Planet Tax-Free - Europe), Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay General, Payment Gateway Web2Pay WB, Pay by link - iLink, 3D Secure (3DS)), Planet Gateway - Card Present (Planet Card Present Gateway - EMEA, Payment Gateway DCC, Payment Gateway Tokenisation), and Planet Acquiring Services / Host System (Planet Acquiring Host - Europe, Planet Acquiring Host - UAE, India, and the Middle East, Planet Acquiring Host - Asia Pacific, Planet Acquiring Host - RD, Planet Acquiring Host - Brazil).