Tax-Free form issuance services have recovered and are operating normally. Transaction processing has been validated across affected locations, and no further issues are currently being observed.
We will continue to monitor service performance and maintain engagement regarding an external dependency that remains under investigation.
Posted Oct 23, 2026 - 20:23 UTC
Update
Tax-Free form issuance services are operating normally, and transaction processing has been successfully validated across affected locations. We are continuing to monitor service performance while working with the relevant authority regarding an ongoing external dependency.
Posted Oct 23, 2026 - 17:41 UTC
Monitoring
Tax-Free form issuance services have recovered, and transactions are processing successfully. We are continuing to monitor service performance to ensure ongoing stability.
Posted Oct 23, 2026 - 16:55 UTC
Update
Our teams are continuing to investigate the disruption affecting Planet Tax-Free services at some locations. Further updates will be provided as more information becomes available.
Posted Oct 23, 2026 - 16:35 UTC
Investigating
We are currently investigating an issue affecting Planet Tax-Free services at some locations. Users may experience disruption when accessing services or issuing Tax-Free forms. Our teams are actively investigating and working to restore normal service.