Region: Europe Maintenance Reference: PSM-642586 Maintenance Type: Network Maintenance Systems Impacted: Planet Gateways (Card-Present & eCommerce)
Downtime and Impact: Planet will be carrying out planned network maintenance within our UK datacentre environment to further improve infrastructure resilience. No service impact is expected, and services are expected to remain available throughout the maintenance window.
Our teams will actively monitor the activity and validate services as the work progresses.
Rollback Plan: In the unlikely event that any issues are encountered during the maintenance activity that cannot be resolved, rollback procedures are in place to restore normal service and ensure platform stability.
Posted Oct 21, 2026 - 14:28 UTC
This scheduled maintenance affects: Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay General) and Planet Gateway - Card Present (Planet Card Present Gateway - EMEA).