Maintenance Notification | CHANGE-349 | Network Maintenance | The Americas

Scheduled for Nov 19, 05:00 - 09:00 UTC

Scheduled

Maintenance Reference: CHANGE-349

Service: Planet Gateways (Card-Present & eCommerce) - The Americas

Maintenance Type: Network Maintenance

Downtime and Impact:
We will be carrying out planned network maintenance on infrastructure supporting Planet services in the Americas region. No downtime or customer impact is expected, and services are expected to remain available throughout the maintenance window.

Rollback Plan:
In the event that issues are encountered during the maintenance and cannot be promptly resolved, a rollback plan is in place to ensure the continued stability and integrity of the platform.

Posted Nov 11, 2026 - 16:55 UTC

This scheduled maintenance affects: Planet Gateway - Card Present (Planet Card Present Gateway - The Americas) and Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay US).