Incident Alert | PSM-192134 | Service Degradation
Incident Report for WeArePlanet
Resolved
This incident has been resolved.
Posted Oct 13, 2024 - 18:52 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2024 - 17:24 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 13, 2024 - 17:19 CEST
Investigating
Dear Valued Customer,

We are sorry to inform you that our monitoring systems have detected a possible degradation.

We are working on analysing the impact and restoring the service to you as quickly as possible.

A further update will follow in the next 30 minutes.

Kind Regards,
Your Planet Team
Posted Oct 13, 2024 - 17:09 CEST
This incident affected: Planet Card Present Gateway (Cluster 000056).