Maintenance Notification | Web2Pay - PCI Compliance Remediation | PSM-292318 | 01 May 05:00 CEST

Scheduled for May 1, 03:00 - 07:00 UTC

Scheduled

MAINTENANCE DETAILS

Maintenance Start: Thursday, 01 May 2025 | 05:00 CEST
Maintenance End: Thursday, 01 May 2025 | 09.00 CEST

Dear Valued Customer,

We wish to inform you that the Planet team will perform release maintenance on our Online eCommerce Gateway on Thursday, 1st May 2025.

Maintenance Reference: PSM-292318

Duration: 4 hours

Maintenance Type:
PCI Compliance Remediation - Standard release maintenance – Whitbread Cluster

Systems Impacted:
Planet Online eCommerce Payment Gateway (Web2Pay, iPage, PayByLink)

Downtime and Impact:
There is no expected downtime as this is a rolling online maintenance.

Rollback Plan:
The new version has been successfully tested in Planet staging environment. Nevertheless, should any situation develop for this production deployment, the team would roll back to the current version to ensure the safety and stability of our platform.

Kind Regards,
Your Planet Team

Posted Apr 24, 2025 - 06:56 UTC

This scheduled maintenance affects: Planet eCommerce Gateway (Payment Gateway Web2Pay WB).