Maintenance Notification | CHANGE-349 | Planet Gateways Network Maintenance | The Americas

Scheduled for Nov 12, 03:00 - 07:00 UTC

Scheduled

Maintenance Reference: CHANGE-349

Service: Planet Gateways (Card-Present & eCommerce) - The Americas

Maintenance Type: Network Maintenance

Downtime and Impact:
We will be performing planned maintenance on network infrastructure supporting Planet Gateways in the Americas region. This work is carried out online and no customer impact is expected.

Rollback Plan:
In the unlikely event that issues are encountered during the maintenance and cannot be promptly resolved, a rollback plan is in place to ensure the continued stability and integrity of the platform.

Posted Nov 05, 2026 - 17:28 UTC

This scheduled maintenance affects: Planet Gateway - Card Present (Planet Card Present Gateway - The Americas) and Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay US).