Maintenance Notification | PSM-614902 | Planet Tax-Free - Issuing & Refund Solutions

Scheduled for Sep 14, 22:00 UTC - Sep 15, 01:00 UTC

Scheduled

Region: Europe

Reference: PSM-614902

Maintenance Type: Resilience / Failover Testing

Systems Impacted: Planet Tax-Free – All European Issuing and Refund Solutions

Downtime and Impact: As part of our resilience and business continuity planning, we will be carrying out a scheduled failover test. This maintenance has been scheduled outside of trading hours to minimise any business impact. Some service interruption may be observed during the maintenance as services are transferred as part of the failover process.

Rollback Plan: In the unlikely event that any issues are encountered during the test that cannot be resolved, rollback procedures are in place to restore normal service and ensure platform stability.

Posted Sep 07, 2026 - 13:47 UTC

This scheduled maintenance affects: Planet Tax-Free Issuing Solutions (Planet Tax-Free - Europe).