Maintenance Notification | CHANGE-1394 | Payment Gateway Web2Pay WB | PCI Remediation

Scheduled for Nov 19, 04:00 - 08:00 UTC

Scheduled

Maintenance Reference: CHANGE-1394

Maintenance Type: PCI Remediation

Systems Impacted: Payment Gateway Web2Pay WB

Maintenance Window: Thursday, 19 November 2026, 04:00 AM to 08:00 AM UTC (05:00 AM to 09:00 AM CET)

Downtime and Impact: We will be carrying out scheduled PCI remediation maintenance on the Planet Web2Pay eCommerce Gateway. No downtime or customer impact is expected, and services are expected to remain available throughout the maintenance window.

Rollback Plan: In the unlikely event that issues are encountered during the maintenance that cannot be promptly resolved, rollback procedures are in place to restore normal service and ensure platform stability.

Posted Nov 13, 2026 - 15:15 UTC

This scheduled maintenance affects: Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay WB).