Maintenance Notification | CHANGE-374 | Planet Gateways Network Maintenance
Scheduled for Nov 11, 03:00 - 05:00 UTC
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Scheduled
Region: Europe
Maintenance Reference: CHANGE-374
Maintenance Type: Network Maintenance
Systems Impacted: Planet Gateways (Card-Present & eCommerce)
Downtime and Impact:
Planet will be carrying out planned network maintenance within our UK datacentre environment in collaboration with one of our ISP vendors.
No downtime or customer impact is expected during this activity, and services are expected to remain available throughout the maintenance window.
Our teams will actively monitor the activity and validate services as the work progresses.
Rollback Plan:
In the unlikely event that any issues are encountered during the maintenance activity that cannot be resolved, rollback procedures are in place to restore normal service and ensure platform stability.
Maintenance Reference: CHANGE-374
Maintenance Type: Network Maintenance
Systems Impacted: Planet Gateways (Card-Present & eCommerce)
Downtime and Impact:
Planet will be carrying out planned network maintenance within our UK datacentre environment in collaboration with one of our ISP vendors.
No downtime or customer impact is expected during this activity, and services are expected to remain available throughout the maintenance window.
Our teams will actively monitor the activity and validate services as the work progresses.
Rollback Plan:
In the unlikely event that any issues are encountered during the maintenance activity that cannot be resolved, rollback procedures are in place to restore normal service and ensure platform stability.
This scheduled maintenance affects: Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay General) and Planet Gateway - Card Present (Planet Card Present Gateway - EMEA).