Maintenance Notification | PSM‑566751 | Planet Tax-Free Mobility Service | Release Maintenance

Scheduled Maintenance Report for weareplanet

Completed

The scheduled maintenance has been completed.
Posted May 28, 2026 - 22:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2026 - 21:00 UTC

Scheduled

Dear Valued Customer,

We wish to inform you that Planet teams will be performing application maintenance for the Planet Tax‑Free Mobility service on Thursday, 28 May 2026 at 23:00 (CEST) outside of business hours.

Please note that notification for this maintenance is being shared at short notice, and we apologise for any inconvenience this may cause.

Maintenance Reference: PSM‑566751

Maintenance Type: Major Release

Systems Impacted: Planet Tax‑Free Mobility

Downtime and Impact: There may be brief disruptions during the maintenance window as the activity is carried out. All necessary precautions will be taken to ensure a smooth and efficient transition while minimising any potential impact, this maintenance is scheduled outside of trading hours to minimize business impact.

Scope of Changes:
Application support for Pablo 2.0 (effective once officially activated)
Enhancements to secure card processing capabilities
User interface improvements for mobile versions
General bug fixes and performance improvements

Rollback Plan: In the unlikely event of an issue that cannot be resolved, a rollback plan is in place to ensure platform stability.
Posted May 28, 2026 - 11:31 UTC
This scheduled maintenance affected: Planet Tax-Free Issuing Solutions (Planet Tax-Free - Europe).