Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 02, 2025 - 00:00 UTC
Scheduled
MAINTENANCE DETAILS
Maintenance Start: Tuesday, 02 September 2025 | CEST 02:00 Maintenance End: Tuesday, 02 September 2025 | CEST 06:00
Dear Valued Customer,
We wish to inform you that Planet Teams will perform network maintenance on Tuesday, 2nd September 2025.
Maintenance Reference: PSM-390016
Duration: 4 hours
Maintenance Type: Network Maintenance
Systems Impacted: Planet Gateways (Card Present & eCommerce) and Authorization Servers
Downtime and Impact: No downtime or impact is expected from this maintenance.
Rollback Plan: In the unlikely event that we encounter any issues during the maintenance process, we have a rollback plan in place to ensure our platform’s safety and stability.
Kind Regards, Your Planet Team
Posted Aug 26, 2025 - 14:53 UTC
This scheduled maintenance affected: Planet eCommerce Gateway (Payment Gateway Web2Pay General) and Planet Card Present Gateway (Planet Card Present Gateway).