Informational Notice | External Partner Maintenance | PSM-529080 | Starting 17 April | 15:00 GMT

Scheduled for Apr 17, 15:00 - 16:00 UTC

Scheduled

Maintenance Type
External Scheme Maintenance (Mastercard)

Systems Impacted
Planet IST Clearing Services (Mastercard clearing and settlement – external dependency)
No other Planet services are impacted.

Downtime and Impact
Mastercard has scheduled external maintenance which may result in delays to Mastercard clearing and reconciliation file deliveries.

The maintenance window is scheduled from:

17 April 2026, 15:00 GMT to 19 April 2026, 20:30 GMT

During this period, Mastercard related files for processing dates 18 April 2026 and 19 April 2026 may be delivered later than usual (potentially up to 6 hours). Any delayed files will be processed by Planet as soon as they are received.

There is no expected impact to transaction processing.

Additional Information
This maintenance is performed and managed by Mastercard as part of their planned scheme activities.

Posted Mar 31, 2026 - 13:20 UTC

This scheduled maintenance affects: Planet Reporting Portal (MAS Portal - PWEB FIFP - Daily Planet Files).