PSM-644646 | Planet Web2Pay eCommerce Gateway | 3D Secure Authentication Disruptions

Incident Report for weareplanet

Resolved

We are no longer observing increased 3D Secure authentication errors, and service is operating as expected. Our teams will continue to monitor for stability.

Posted Oct 15, 2026 - 19:32 UTC

Investigating

We are currently investigating increased disruptions affecting 3D Secure transaction authentication. Our teams are actively investigating and working to restore normal service.

Posted Oct 15, 2026 - 19:15 UTC

This incident affected: Planet eCommerce Gateway - Digital / Web Payments (3D Secure (3DS)).