IM-1251 | Planet Web2Pay eCommerce Gateway | 3D Secure Authentication Disruption

Incident Report for weareplanet

Investigating

We are currently investigating increased timeouts and authentication errors affecting 3D Secure transactions on the Planet Web2Pay eCommerce Gateway. Our teams are actively investigating and working to restore normal service.
Posted Nov 08, 2026 - 15:15 UTC
This incident affects: Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay General).