Maintenance Schedule (as advised by Worldline): Worldline has confirmed the following maintenance activities across their production environment:
A. ACS BAT (GCP) – Production Change Ref: CHG0033165 Start: 27 May 2026 – 10:00 BST End: 27 May 2026 – 14:00 BST
B. ACS IIS & Authorisation Servers (GCP) – Production Change Ref: CHG0033171 Start: 26 May 2026 – 14:00 BST End: 26 May 2026 – 18:00 BST
C. ACS SQL (GCP) – Production Change Ref: CHG0033173 Start: 25 May 2026 – 23:30 BST End: 26 May 2026 – 02:00 BST
Downtime and Impact: Worldline has advised that brief service interruptions may occur during the maintenance windows listed above.
In the event of any unexpected issues, this maintenance may impact non‑Planet‑acquired transactions processed via Worldline only.
Planet‑acquired transactions and non‑Worldline‑acquired transactions are not affected.
Rollback Plan: Worldline has confirmed that rollback plans are in place for these activities. As this maintenance is fully external to Planet, rollback execution is owned and managed by Worldline.