// NOTE - This is a Status Page Test Incident and there is no actual impact. //
Service relating to this incident has been restored, and transaction processing for the affected services is currently operating as expected.
Affected services: Planet Tax-Free Issuing – Delays in Voucher Generation
Posted Feb 06, 2026 - 10:51 UTC
Identified
// NOTE - This is a Status Page Test Incident and there is no actual impact. //
The issue referenced in our previous update is still ongoing.
Work is progressing to restore service, and a further update will be provided within the next 30 minutes or sooner.
Posted Feb 06, 2026 - 10:39 UTC
Investigating
// NOTE - This is a Status Page Test Incident and there is no actual impact. //
Our monitoring systems have detected performance degradation that may affect transaction processing.
Affected services: Planet Gateways & DCC – Services Currently Unavailable
We are actively investigating and will provide an update within the next 30 minutes or sooner.
Posted Feb 06, 2026 - 10:25 UTC
This incident affected: Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay General) and Planet Card Present Gateway - Face to Face / In Person Payments (Planet Card Present Gateway - EMEA, Payment Gateway DCC).