Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 12, 2025 - 02:00 UTC
Scheduled
MAINTENANCE DETAILS
Maintenance Start: Thursday, 12 June 2025 | CEST 04:00 Maintenance End: Thursday, 12 June 2025 | CEST 10:00
Maintenance Type: Network Migration from legacy Planet Datacenter to our new Planet Datacenter facility.
Systems Impacted: Planet Gateways (Card-Present & eCommerce)
Regions Impacted: ALL
Application Downtime and Impact: There may be brief disruptions during the start of the maintenance window. This transition is scheduled during off-peak hours to minimize the impact on our customers.
Rollback Plan: In the unlikely event that we encounter any issues during these changes that cannot be resolved, we have rollback plans to ensure our platform’s safety and stability. Our team is prepared to implement the rollback swiftly to minimize any prolonged disruption.
Why is this Maintenance Necessary? This maintenance is essential for enhancing the performance and reliability of the Planet Gateway Authorization Network. The migration to a new data center will improve our system's capacity and resilience, ultimately benefiting our customers.
Kind Regards, Your Planet Team
Posted Jun 05, 2025 - 17:25 UTC
This scheduled maintenance affected: Planet eCommerce Gateway (Payment Gateway Web2Pay General) and Planet Card Present Gateway (Planet Card Present Gateway).