PSM‑548923 | Funding Delay (Monecam)

Incident Report for weareplanet

Resolved

Resolved: A subset of customers experienced a one business day delay to Monecam funding relating to payment files dated 28 April. The delayed files have now been processed and funding will complete with a one business day delay, due to be paid on Tuesday, 5 May, as a result of the upcoming bank holidays.

Posted Apr 28, 2026 - 07:00 UTC