We will be undergoing scheduled maintenance during this time.
Posted Apr 25, 2025 - 09:28 UTC
Scheduled
MAINTENANCE DETAILS
Maintenance Start: Monday, 28 April 2025 | CEST 03:00 Maintenance End: Monday, 28 April 2025 | CEST 06:00
Dear Valued Customer,
We wish to inform you that the Planet Team will be performing migration maintenance on the Planet Gateway Network on Monday, 28th April 2025.
Maintenance Reference: PSM-PSM-239876
Duration: 3 hrs
Maintenance Type: Network Migration from legacy Planet Datacenter to our new Planet Datacenter facility.
Systems Impacted: Planet Gateway – ELAVON-IPSEC Migration
Regions Impacted: Europe
Application Downtime and Impact: During this maintenance window, transactions will not process between 03:00 -04:00 CEST for any location using Elavon. This migration has been planned for off-peak hours to minimize impact to our customers.
Rollback Plan: In the unlikely event that we encounter any issues during the maintenance process that cannot be resolved, we have a rollback plan in place to ensure the safety and stability of our platform.
Kind Regards, Your Planet Team
Posted Apr 23, 2025 - 21:08 UTC
This scheduled maintenance affects: Planet Card Present Gateway (Planet Card Present Gateway - All Regions, Planet Card Present Gateway).