Maintenance Notification | Network Maintenance | PSM-461278 | 29 April

Scheduled for Apr 29, 01:00 - 04:00 UTC

Scheduled

Maintenance Type: Network Maintenance

Systems In Scope:
Planet Card-Present Gateway & DCC Services
Planet eCommerce Gateway (Web2Pay, iPage, PayByLink)
DataTrans
PCI-Proxy

Start Time: Wednesday, 29 April at 03:00 CEST
End Time: Wednesday, 29 April at 06:00 CEST

Downtime and Impact:
We anticipate two short interruptions of up to 10 minutes each during the maintenance window, expected to occur between 03:30 and 05:00 CEST.

In the event that a rollback is required, we would anticipate two additional brief interruptions of up to 10 minutes each.

All necessary precautions will be taken to ensure a smooth and efficient transition while minimizing any potential impact.

Rollback Plan: In the unlikely event that we encounter any issues during the maintenance process, we have a rollback plan in place to ensure our platform’s safety and stability.
Posted Apr 21, 2026 - 16:51 UTC
This scheduled maintenance affects: Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay General, Payment Gateway Web2Pay WB, Pay by link - iLink, 3D Secure (3DS)), Planet Gateway - Card Present (Planet Card Present Gateway - EMEA, Payment Gateway DCC, Payment Gateway Tokenisation), PCI Proxy (Filter/Forward API, SecureFields.js, Vault API, 3D Secure Authentication, Show API, Tokenization API, PCI Proxy dashboard), Datatrans (DataTrans Payment Gateway, DataTrans Payment Gateway (Planet-Acquired Customers)), and Third-Party Services (Cloud Hosting Providers).