Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 09, 2025 - 02:30 CEST
Scheduled
MAINTENANCE DETAILS
Dear Valued Customer,
We wish to inform you that Planet Teams will perform emergency maintenance on Wednesday, 9th of April 2025.
Duration: 1 hour.
Maintenance Type: Planet Application Server Migration for Planet Gateway from legacy Planet Datacenter to our new Planet Datacenter facility.
Systems Impacted: Planet Card Present Gateway
Regions Impacted: Europe
Application Downtime and Impact: There will be no significant impact; however, a minor glitch may be observed during the traffic failover between servers. Every effort will be made to ensure a smooth transition.
Rollback Plan: In the unlikely event that we encounter any issues during maintenance that cannot be resolved, we have established rollback plans to ensure the safety and stability of our platform. Our team is fully prepared to implement the rollback swiftly to minimize any prolonged disruption.
Why is this Maintenance Necessary? This maintenance is essential for enhancing the performance and reliability of the Planet Gateway Database & Application Server. The migration to a new data center will improve our system's capacity and resilience, ultimately benefiting our customers.