Maintenance Notification | Network Maintenance | PSM-459305 | The Americas | 09 May

Scheduled for May 9, 04:45 - 09:45 UTC

Scheduled

Region: The Americas

Maintenance Type: Network Maintenance

Systems In Scope:
Planet Card Present Gateway - The Americas
Payment Gateway Web2Pay US

Start Time: Saturday, 09 May at 00:45 EDT (Eastern Daylight Time)
End Time: Saturday, 09 May at 05:45 EDT (Eastern Daylight Time)

Downtime and Impact:
Various brief interruptions to the systems in scope will be observed across the maintenance window.

All necessary precautions will be taken to ensure a smooth and efficient transition while minimizing any potential impact.

Rollback Plan: In the unlikely event that we encounter any issues during the maintenance process, we have a rollback plan in place to ensure our platform’s safety and stability.

Posted Apr 27, 2026 - 15:48 UTC

This scheduled maintenance affects: Planet Gateway - Card Present (Planet Card Present Gateway - The Americas) and Planet eCommerce Gateway - Digital / Web Payments (Payment Gateway Web2Pay US).